Previous incidents

July 2024
Jul 18, 2024
1 incident

Authentication services return 500

Degraded

Resolved Jul 18 at 08:00pm HKT

You can find the postmortem here.

2 previous updates

Jul 06, 2024
1 incident

False positives on timeout

Resolved Jul 06 at 10:35am HKT

We've removed some false positives on timeout.

June 2024
Jun 26, 2024
1 incident

Database is unavaiable

Resolved Jun 26 at 05:35pm HKT

The US region database (Azure) experienced an unexpected "Updating" status, causing a service outage for about 1 minute. The issue has now been resolved.

Jun 03, 2024
1 incident

False positive on downtime

Resolved Jun 03 at 12:03pm HKT

We've removed a false positive incident for accuracy.

May 2024
May 18, 2024
1 incident

False positive of downtime

Resolved May 18 at 09:50am HKT

We've noticed some false negatives of downtime. We're taking a look on the logs to find out the cause.

May 09, 2024
1 incident

Services are responding 503

Downtime

Resolved May 09 at 12:42pm HKT

The Azure database met some unknown issues and it's recovered. We are discussing about the mitigate plans including relocating database to a region that supports zone redundant high availability.

1 previous update