Previous incidents
November 2025
Nov 20, 2025
1 incident
US auth service degraded
Degraded
Resolved Nov 20 at 03:25am HKT
Our components were healthy throughout. Upstream infrastructure logs showed 5xx responses and timeouts, while our own service logs showed no corresponding errors. This indicates an issue in the underlying platform. We’re continuing to confirm.
2 previous updates
Nov 18, 2025
1 incident
Service partially unavailable
Downtime
Resolved Nov 18 at 10:30pm HKT
All authentication services are now fully restored. Traffic is back to normal. We’ll keep monitoring.
2 previous updates
Nov 05, 2025
1 incident
Performance degradation in some regions
Degraded
Resolved Nov 05 at 08:36am HKT
The incident was traced to transient network jitter from our cloud provider. Service performance has recovered, and we’ll continue to monitor for any recurrence.
4 previous updates
October 2025
September 2025