Previous incidents

March 2024
Mar 20, 2024
1 incident

[ACTION MAY REQUIRED] Update required for custom domain issuer validation

Resolved Mar 20 at 05:04pm HKT

Background

We have recently resolved a bug related to the issuance of access tokens when using custom domain endpoints. Previously, even when a custom domain endpoint was used to request an access token, the issuer (the iss field) would still default to our standard domain (tenant-id.logto.app). We are pleased to announce that this issue has been fixed, and now the iss field will automatically reflect the domain used in the request.

Action required

If you are using a custom...

February 2024
Feb 19, 2024
1 incident

False positives on timeout

Resolved Mar 20 at 05:00pm HKT

The false positive timeout issue has been mitigated recently after adding BetterStack IPs to the whitelist. We've cleaned up those incidents for accuracy. We'll keep an eye on it.

1 previous update

January 2024
Jan 11, 2024
1 incident

Bad gateway error

Downtime

Resolved Jan 12 at 06:34pm HKT

Postmortem is available here.

3 previous updates