Incident Summary
Logto Cloud and US Auth services experienced approximately 7 minutes of downtime due to an unplanned disruption during a computing resource SKU upgrade.
Root cause
The downtime was caused by a SKU change in our cloud provider’s compute resources, which doesn't support 0 downtime. The upgrade process led to temporary unavailability as instances were replaced and rescheduled.
Resolution
Once the issue was identified, the team monitored the redeployment and confirm...