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Degraded

Abnormal traffic spike affecting some tenants

Dec 1, 2025 at 9:56am UTC
Affected services
Cloud service
Auth service (Europe)

Resolved
Dec 1, 2025 at 11:45am UTC

The abnormal traffic source was contained and affected domains were temporarily blocked. Performance returned to normal for all tenants. We’re contacting the customer involved to verify intent and ensure proper setup going forward.

Created
Dec 1, 2025 at 9:56am UTC

We observed a sudden traffic spike from a single tenant that caused elevated response times for some Logto Cloud tenants. The load originated from an unexpected pattern and triggered protective limits on our side. We began investigation immediately.