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Degraded

Performance degradation in some regions

Nov 4, 2025 at 9:36pm UTC
Affected services
Auth service (US)
Auth service (Japan)

Resolved
Nov 5, 2025 at 12:36am UTC

The incident was traced to transient network jitter from our cloud provider. Service performance has recovered, and we’ll continue to monitor for any recurrence.

Updated
Nov 4, 2025 at 10:04pm UTC

Japan region is recovered. We're investigating the root cause.

Updated
Nov 4, 2025 at 9:51pm UTC

US region is recovered.

Updated
Nov 4, 2025 at 9:50pm UTC

Japan region is also affected.

Created
Nov 4, 2025 at 9:36pm UTC

We're investigating elevated error rates and timeouts affecting the US region.