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Downtime

Auth services are down

Jun 13 at 02:07am HKT
Affected services
Auth service (Europe)
Auth service (US)
Auth service (Australia)
Auth service (Japan)

Resolved
Jun 13 at 05:00am HKT

Update: Cloudflare services have mostly recovered, and your Logto service performance should now be back to normal. The postmortem can be found here.

Updated
Jun 13 at 02:58am HKT

We’ve implemented a temporary solution, and your service should now be up and running again. There may still be some performance impacts as we continue to work with Cloudflare on a full resolution.

Updated
Jun 13 at 02:35am HKT

Cloudflare has acknowledged the incident. We’ll keep you updated.
https://www.cloudflarestatus.com/incidents/25r9t0vz99rp

Updated
Jun 13 at 02:24am HKT

Our Azure services are healthy. We’ve noticed the error was thrown by Cloudflare Workers, and we’re working on locating the issue.

Created
Jun 13 at 02:07am HKT

Auth service APIs are currently returning 500. We are investigating the issue.